Terms and Conditions
Welcome to SnowQuest! By using our platform, you agree to the terms outlined below. Please read these terms carefully before registering and using our services.
1. Use of Services
SnowQuest provides access to educational materials, courses, and other services for personal, non-commercial use. Unauthorized distribution, reproduction, or modification of content is strictly prohibited.
You agree to provide accurate and up-to-date information during registration. Failure to do so may result in the suspension of your access.
2. Intellectual Property
All content on the platform (text, videos, images, software, design, etc.) is the exclusive property of SnowQuest and is protected by copyright and intellectual property laws.
Any materials created by users through the platform may be used by SnowQuest to improve services and learning experiences for others.
3. User Obligations
Users must comply with all applicable laws and the following restrictions:
- No posting of inappropriate, offensive, or discriminatory content.
- No use of the platform for fraudulent, illegal, or harmful activities.
- No attempts to interfere with the platform’s security or functionality.
- No use of false or misleading information during registration.
Violation of these terms may result in account suspension or termination.
4. Payments and Refunds
Users agree to pay for any purchased courses or services according to the selected plan. Payments are securely processed through third-party payment providers.
Refund requests must be submitted within 14 days of purchase. Refunds are issued only under specific conditions, such as technical issues preventing access to the purchased course.
5. Subscription and Cancellation
Some services on SnowQuest may be provided under a subscription model. Subscriptions automatically renew unless canceled before the renewal date.
Users can manage or cancel subscriptions through their account settings. Cancellations take effect at the end of the current billing period.
6. Platform Availability
While we strive to keep SnowQuest operational at all times, we do not guarantee uninterrupted access. Temporary downtime may occur due to maintenance, updates, or unforeseen technical issues.
7. Limitation of Liability
SnowQuest is not responsible for any loss or damage resulting from the use or inability to use the platform.
We do not assume responsibility for third-party content linked on our platform.
8. Privacy and Data Protection
Your personal data is processed according to our Privacy Policy. We ensure data security and confidentiality in compliance with legal regulations.
9. Force Majeure
SnowQuest is not liable for service disruptions caused by unforeseen events such as natural disasters, wars, internet outages, or government actions.
10. Account Security
Users are responsible for maintaining the confidentiality of their account credentials. Any unauthorized access should be reported immediately.
11. Account Suspension and Termination
We reserve the right to suspend or terminate accounts that violate these terms. In cases of termination, users must cease using the platform and delete any downloaded content.
12. Dispute Resolution
Any disputes will be resolved under the governing laws of the jurisdiction where SnowQuest operates. By using our services, you agree to submit to the exclusive jurisdiction of local courts.
13. Changes to Terms
We may modify these terms at any time. Continued use of the platform after updates constitutes acceptance of the revised terms.
14. Contact Information
If you have any questions or concerns, please contact us at [email protected].